What Information We Collect and Why
When you open an account, we collect the name, email address and mobile number you provide at registration. If you deposit or withdraw through bKash, Nagad or Rocket, we record the transaction reference, wallet number and amount so we can match your payment to your account
-
1
accurately. We do not store your full bKash or Nagad PIN — that stays with your wallet app. Beyond payment data, we log device type, browser, IP address and session activity to detect unusual access patterns and protect your account. We use cookies to keep your
-
2
session active between pages and to remember your language and currency preferences. If you contact our support team, we retain that conversation to resolve follow-up queries. All data is held on secured servers and is not sold to third parties. We share information only where required
-
3
by applicable law or where you have given clear consent. Your data rights and the scope of this policy depend on your local law and the eligible regions from which you access the platform.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.